Built around your real challenges

Our services aren't off-the-shelf frameworks — they're structured responses to the types of challenges our clients actually face. Each discipline has defined deliverables, clear scope and a senior practitioner doing the work.

Whether you need a focused diagnostic, embedded BA capacity or end-to-end transformation support, we structure the engagement around what you need — not our standard billing model.

Every engagement begins with understanding your context. What's the driver for change? What does success look like? What constraints do we need to work within?

From there, we apply structured methodology and senior-level judgement — not junior analysts following a playbook — to deliver outputs that your organisation can genuinely use.

View Packages & Pricing
01
Process Discovery & Process Mapping
Making the invisible visible — and the complex manageable.

Most organisations don't have a clear picture of how their processes actually work — as opposed to how they're supposed to work. We fix that. Our process discovery work surfaces the real current state, identifies where value is lost, and designs a future state that's both aspirational and achievable.

We use structured facilitation, stakeholder interviews and document analysis to map processes at the right level of detail — not so granular that it becomes unusable, not so high-level that it misses what matters.

What We Deliver
  • Current-state process maps (swim-lane)
  • Future-state process designs
  • Standard Operating Procedures (SOPs)
  • Gap analysis and issue log
  • RACI models
  • Workflow optimisation recommendations
  • Operational improvement roadmap
  • Process inventory and catalogue
Ideal for
Organisations undergoing system change Compliance-driven process reviews Post-merger integration Operational inefficiency Audit readiness

Business analysis capability is often the bottleneck in transformation programmes — either unavailable at the right time or not at the right level. We provide senior BA expertise on demand, embedded in your programme or operating as a standalone function.

From requirements through to UAT, we bring structure, clarity and accountability to the work that underpins every successful change initiative.

What We Deliver
  • Requirements engineering and documentation
  • Workshop design and facilitation
  • User stories and acceptance criteria
  • Business cases and impact assessments
  • Stakeholder mapping and management
  • Traceability matrix management
  • UAT planning and coordination
  • Change impact and readiness assessments
02
Business Analysis as a Service
Senior BA capacity when and where your programme needs it.
Ideal for
Technology transformation programmes ERP or platform implementations Regulatory change projects Programmes without in-house BA capacity
03
Target Operating Model Design
Designing the organisation you need, not just mapping the one you have.

A Target Operating Model (TOM) defines how an organisation should be structured, governed and operated to deliver its strategy. It's one of the highest-value outputs a consultancy can produce — and one of the most frequently done poorly.

We bring rigour to TOM design: grounding it in a clear understanding of strategic intent, operational reality and practical constraints. Our TOMs are built to be implemented, not presented.

What We Deliver
  • Future operating structure design
  • Governance and accountability framework
  • Capability model and skills mapping
  • Service catalogue development
  • End-to-end operating procedures
  • Roles and responsibilities (RACI)
  • Transition roadmap and sequencing
  • Implementation planning support
Ideal for
Organisational restructuring Digital transformation programmes Post-acquisition integration Strategy execution Regulatory-driven restructuring

Finance functions are under increasing pressure to do more with less — faster close cycles, better insight, stronger controls and more efficient processes. We help finance teams understand where the friction is and how to remove it.

Our finance transformation work is grounded in a controls-first mindset. We don't optimise processes in ways that create control risk — we redesign them so that efficiency and governance move together.

What We Deliver
  • Finance process review and documentation
  • Reporting transformation design
  • Controls framework assessment
  • ERP process analysis and mapping
  • KPI development and management reporting
  • Month-end close optimisation
  • Finance operating model design
  • Chart of accounts and data structure review
04
Finance Transformation
Efficiency and control, designed to work together.
Ideal for
Finance teams implementing new ERP systems Month-end close bottlenecks Audit findings on controls Reporting transformation
05
Data & Reporting Consulting
The right data, in the right format, for the right decisions.

Poor data quality and fragmented reporting are among the most common barriers to effective decision-making. We help organisations understand what data they have, what they need, and how to structure it to support meaningful insight.

We don't build dashboards — we define what dashboards should show and why. The technical build is for your team or your technology partner. Our value is in getting the foundations right.

What We Deliver
  • Reporting requirements definition
  • KPI framework design
  • Data mapping and lineage documentation
  • Dashboard specification and design brief
  • Data quality assessment
  • Data governance framework
  • Management information architecture
  • Reporting process redesign
Ideal for
Organisations with fragmented reporting Board and MI reporting improvement BI/analytics platform implementations Data governance programmes

Regulatory change is a constant in financial services, consumer lending and insurance. Whether it's Consumer Duty, operational resilience requirements or a thematic review response, we help organisations understand what's required and build the capability to meet it.

We combine compliance knowledge with process and operating model expertise — so regulatory change gets embedded into how the business actually works, not bolted on as a compliance exercise.

What We Deliver
  • Consumer Duty impact assessment
  • Governance framework design
  • Risk and controls assessment
  • Compliance readiness review
  • Regulatory gap analysis
  • Policy and procedure development
  • Thematic review response support
  • Regulatory change project management
06
Regulatory & Compliance Change
Compliance that's embedded in operations — not bolted on.
Ideal for
Consumer Duty implementation FCA thematic review responses Operational resilience programmes Consumer lending compliance Insurance governance

All six services at a glance

Each discipline has defined deliverables, clear scope and a senior practitioner doing the work.

01
Process Discovery & Mapping
Current/future-state maps, SOPs, gap analysis, RACI models, workflow optimisation
02
Business Analysis as a Service
Requirements, workshops, user stories, business cases, stakeholder management, UAT
03
Target Operating Model Design
Future structures, governance frameworks, capability models, transition roadmaps
04
Finance Transformation
Process reviews, ERP analysis, controls assessment, KPIs, month-end optimisation
05
Data & Reporting Consulting
KPI frameworks, data mapping, dashboard specs, data quality, governance
06
Regulatory & Compliance Change
Consumer Duty, governance frameworks, risk/controls, compliance readiness

Not sure which service fits?

Tell us about your challenge — we'll recommend the right approach.